Privacy Policy Maro Selects
Last updated: 7 August 2026
1. Who Are We?
Maro Selects is a company established in the Netherlands that operates an online platform connecting guests with providers of holiday accommodation.
Maro Selects
Chamber of Commerce (KvK) number: 42102982
VAT number: [TO BE ADDED]
Registered address: [TO BE ADDED]
Email: info@maroselects.com
Website: maroselects.com
For the processing of personal data for which Maro Selects determines the purposes and means, Maro Selects acts as the data controller within the meaning of the General Data Protection Regulation (GDPR).
The GDPR requires organisations to clearly inform individuals about which personal data is processed and for what purposes.
2. What Personal Data Do We Process?
Depending on how you use our website and services, we may process the following personal data:
name;
address details;city and country of residence;
email address;
telephone number;
account information;
booking information;
arrival and departure dates;number of guests;
accommodation preferences;
saved favourites;
correspondence with Maro Selects;
information you provide through contact forms;
IP address;browser and device information;
cookie identifiers;
information about your use of our website;
marketing and advertising data.
Where possible, payment information is processed directly by the Host and/or the payment service provider used by the Host. Maro Selects does not store full payment card details unless this is expressly necessary for a specific service.
3. Why Do We Process Personal Data?
We may process personal data in order to:
create and manage your account;facilitate bookings;provide the relevant Host with the information required for a booking;respond to questions and requests;save favourites and personal preferences;improve our website and services;prevent fraud and misuse;send newsletters;conduct marketing campaigns;analyse the use of our website;comply with legal obligations;handle disputes and complaints.
4. Legal Bases for Processing
Depending on the specific processing activity, we process personal data on one or more of the following legal bases:
the performance of a contract or taking steps prior to entering into a contract;compliance with legal obligations;the legitimate interests of Maro Selects;your consent, for example for certain marketing cookies and newsletters.
5. Bookings and Hosts
Maro Selects acts as an intermediary between guests and providers of accommodation.
When you book accommodation, we share the personal data necessary to process the reservation with the relevant Host or accommodation provider.The actual rental agreement is entered into between the Guest and the relevant Host, unless expressly stated otherwise for a specific accommodation.The Host may act as an independent data controller with respect to its own processing of personal data.
6. Accounts and Favourites
When you create an account, we store the information necessary to manage your account.Your account may allow you to:
view bookings;
manage personal information;
save favourite accommodations.
You may request the deletion of your account, unless we are required to retain certain information in order to comply with a legal obligation.
7. Property Owners and Accommodation Partners
Property owners and accommodation partners may be given access to their own account or portal.
In connection with these accounts, we may process:
contact information;
business information;
accommodation information;
correspondence;
booking and availability information.
8. Newsletter and Marketing
When you subscribe to our newsletter, we use your email address to send you news, inspiration, offers and other relevant information.You can unsubscribe at any time by using the unsubscribe link included in each newsletter.
9. Cookies and Analytics Technologies
Maro Selects may use functional, analytical and marketing cookies.
We intend to use services and technologies including:
Google Analytics;
Google Ads;
Meta/Facebook Pixel;
Google Maps;
technologies used to remember favourites and account information.
Where consent is required for the use of cookies or similar technologies, we will request your consent in advance through our cookie banner.
Further information about the cookies and similar technologies we use will be provided in our separate Cookie Policy.
10. WhatsApp and External Communication Services
If you contact us through WhatsApp or another external communication service, your personal data may also be processed by the provider of that service.
The privacy terms and policies of the relevant external provider may also apply.
11. Who Do We Share Personal Data With?
We may share personal data with third parties where this is necessary to provide our services, including:
Hosts and property owners;
hosting providers;
email and newsletter service providers;
analytics providers;
advertising platforms;
payment service providers;
IT and security providers;
customer support systems;
competent government authorities where we are legally required to do so.
We do not sell personal data as a commodity.
12. Processing Outside the EEA
Some of our service providers, including international technology companies, may process personal data outside the European Economic Area (EEA).
Where this occurs, we take appropriate measures in accordance with the GDPR, for example by relying on an adequacy decision or appropriate contractual safeguards.
13. Retention Periods
We do not retain personal data for longer than necessary for the purposes for which it was collected, unless a statutory retention obligation applies.The exact retention period may differ depending on the category of personal data.
Examples include:
Account information:
for as long as the account remains active, plus an appropriate retention period where necessary;Booking and financial administration: in accordance with applicable statutory and tax retention requirements;Contact enquiries: for an appropriate period, for example up to two years;Newsletter information: until you unsubscribe, subject to any information we may need to retain to record your opt-out;Cookie data: according to the retention period applicable to the relevant cookie.
14. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure and alteration.
15. Your Privacy Rights
Under the GDPR, depending on the circumstances, you may have the right to:
access your personal data;
have inaccurate personal data corrected;
request deletion of your personal data;
request restriction of processing;
data portability;
object to certain processing;
withdraw your consent.
You can exercise your rights by contacting us at info@maroselects.com.
16. Complaints
If you have a complaint about the way we process your personal data, you may first contact Maro Selects so that we have the opportunity to address your concerns.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
17. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology or legal obligations change.The most recent version will always be published on our website.
18. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please contact:
Maro Selects
Email: info@maroselects.com
Registered address: [TO BE ADDED]